Friday, January 16, 2015

4 AHK - In Class, Friday, January 23

9 Awesome Customer Service Stories:  http://www.oddee.com/item_99200.aspx
Ask me about a special assignment!

10 Unforgettable Customer Service Stories: http://www.helpscout.net/10-customer-service-stories/

Sainsbury's Tiger Bread
Lego
Morton's Steakhouse
Trader Joe's
Taco Bell
Spa Machine
Halo
Ritz-Carlton
United Airlines
Opryland

Read the story, see if you can find out more about it,  then summarize it for your classmateson Tuesday.  Explain why it is an example of great customer service.

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