9 Awesome Customer Service Stories: http://www.oddee.com/item_99200.aspx
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10 Unforgettable Customer Service Stories: http://www.helpscout.net/10-customer-service-stories/
Sainsbury's Tiger Bread
Read the story, see if you can find out more about it, then summarize it for your classmateson Tuesday. Explain why it is an example of great customer service.