Check out these complaint letters:
http://www.hellou.co.uk/2014/10/viral-complaint-letter-airline-man-sits-next-obese-guy-23538/
http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html
https://www.facebook.com/james.lockley.98/posts/10153025848725476
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